Shipping policy

PROCESSING TIME
All orders are processed within 1–3 business days after payment confirmation.

SHIPPING TIME
We ship internationally to 38 countries. Estimated delivery times:

- USA, Canada, UK, Australia: 7–15 business days
- Europe (Germany, France, Italy, etc.): 10–18 business days
- Middle East (UAE, Saudi Arabia, Qatar, Kuwait): 10–20 business days
- Asia Pacific (Japan, Singapore, South Korea): 10–18 business days
- Other countries: 12–20 business days

Please note these are estimates. Delays may occur due to customs processing or local postal conditions.

TRACKING
Once your order ships, you will receive a tracking number by email within 24–48 hours.

CUSTOMS & IMPORT DUTIES
International orders may be subject to customs duties or import taxes depending on the destination country. These charges are the responsibility of the buyer and are not included in our prices.

FREE SHIPPING
We offer free shipping on all orders. No minimum order value required.

LOST OR DELAYED ORDERS
If your order has not arrived within 25 business days, please contact us at trenovatek@gmail.com and we will investigate immediately.